FAQ

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1.Can you print with our LOGO? 

Yes. We accept custom orders. Sizes and printing could be customized. 

2.Are you a direct manufacturer or trading company?

We are a professional paper tube manufacture with over 20yrs experience. And we have our own international sales department. We produce and sell all by ourselves.

3.Are your packaging made of food grade materials?

Our products could be made of food grade materials. We will supply different packaging solutions according to your products' characteristics. 

4.What paper I can choose for outside of tube box?

There are so many different kinds of paper you can choose from. Commonly used is coated paper. You can also choose uncoated paper, textured paper, special paper, etc. 

5.Can I get a sample before bulk order?

Yes, samples are available. Custom sample charges based on printing requirements, quantities, etc. Normally, custom sample time is 5 working days.

6.Can you send me your catalog and price list?

Sorry, we don't supply catalog or price list. All of our products are customized per your requests in artwork, dimensions, structures, etc. Please tell us your detailed requirements and we shall find the best solution for you.

7.What’s the payment term?

When we quote for you,we will confirm with you the way of transaction,FOB,CIF,CNF,etc. For mass production goods, you need to pay 30% deposit before producing and70% balance against copy of documents.The most common way is by T/T. L/C is also acceptable.

8.How to deliver the goods to us?

Usually we will ship the goods to you by sea,because we are in Ningbo,and we are only 35 kilometers away from the Ningbo Port,it is very convenient and efficient to ship goods to any other countries.Of course,if your goods are very urgent,the Ningbo Airport and Shanghai Airport are also very nearby.

9.Where are your products mainly exported to?

Our products are mainly exported to over 30 countries such as USA,Germany,Japan,Spain,Italy,UK,Korea,Australia,Canada and etc.Our clients include many OEM customers who specialize in train,automobile,forklift and construction machinery,we already have had cooperation with more than 10 of the world’s Top 500 companies as one of their major casting suppliers in China.